Terms and Conditions of Use

Our Terms and Conditions of Use are important and affect your legal rights, so please read them and our Privacy Policy carefully.

1. Definitions

The following is a list of key definitions:

“Appdopt”, “We”, “Our” Appdopt Ltd, which is provided via our website, application and services.
“Site” Provided via our website, accessible at http://www.appdopt.com (the “Site”).
“App” Provided via our application, accessible at http://app.appdopt.com the “App”).
“Services” Paid plans and Success Services provided by Appdopt to support the Application.
“Account” An organisation who is registered with Appdopt and has access to the App.
“Customer” A user with a paid subscription to the App, includes Campaign Manager and Campaign User roles.
“Appdopt Visitor” is a visitor just browsing the Site.
“Content” means all text, software, scripts, graphics, photos, sounds, music, videos, audio, visual combinations, interactive features and other materials that may be viewed on, accessed through the Site, App or Services.

2. Introduction

Appdopt Ltd, provides an online training and adoption platform through which organisations create campaigns for their staff to access information about how to use popular cloud software (and custom) or by hosting their own dedicated Content for custom training to be delivered to their teams (any and all of the foregoing, the “Services”). The Services include our web-based software application, all video Content and related documentation (including any updates, new versions or new releases thereof) and any other products and services offered by Appdopt via the Site, App and Services.

For the avoidance of doubt, the Services do not include Third Party Services (defined below). Please read carefully the following terms and conditions (“Terms and Conditions of Use”).

These Terms and Conditions of Use are a legal Agreement between you and Appdopt and apply to you whether you are a “Customer” or “Appdopt Visitor” and govern your access to and use of the Site, App and the Services and all Content.

3. Agreement

You acknowledge and agree that, by clicking on the “Accept terms” button, signing an order form, accessing or using the site or the services, you are indicating that you have read, understand and agree to be bound by these terms and conditions of use, whether or not you have registered with the site.

If you are accessing the services on behalf of your employer or another entity, you represent and warrant that you have the authority to agree to these terms on its behalf. If you do not have such authority, or if you do not agree with these terms and conditions, you must not accept this Agreement and may not use the Site, App and the Services or Content. If you do not agree to these terms and conditions of use, then you have no right to access or use the Site, App and the Services or Content.

4. Products & Services

A list of Appdopt’s products and services can be found at http://www.appdopt.com/.

  • Appdopt’s mission is to make Happier and More Productive employees.
  • Our App provides a platform on which organisations allow their staff to access Appdopt’s Library of content for the most popular cloud applications (each a “Third Party Service”).
  • We provide a set of Success Services which are always delivered in packages with fixed deliverables and time.
  • Appdopt also allows, through one of its Services, the ability for organisations to upload their own training content and access this via our App.
  • Appdopt is not responsible for the availability or accuracy of any Third Party Service and you acknowledge and agree that you are solely responsible for your use of such services.

5. Changes

Appdopt reserves the right, at its sole discretion, to modify, discontinue or terminate the Site, App or Services or to modify these Terms and Conditions of Use, at any time and without prior notice.

If we modify these Terms and Conditions of Use, we will post the modification on the Site or provide you with notice of the modification, by giving at least 60 days’ notice to the Customer. We will also update the “Last Updated Date” at the top of this document.

By continuing to access or use the Site, App or the Services after we have posted a modification on the Site or have provided you with notice of a modification, you are indicating that you agree to be bound by the modified Terms and Conditions of Use. If the modified Terms and Conditions of Use are not acceptable to you, your only recourse is to cease using the Site, App and the Services.

6. Eligibility

In order to access certain features of the Site, App and Services, you must register to create an account (“Account”) and become Customer. To become a Customer, you must be at least 16 years of age and only Customers that are at least 16 years of age may purchase any Services offered through the Site.

If you are not a Customer you may browse all areas of the Site or use the parts of the App or Services that are not limited to Customers only.

7. Account Registration

During the registration process, you will be required to provide certain information about you and your organisation, you also need to establish a password.

You agree to provide accurate, current and complete information during the registration process and to update such information to keep it accurate, current and complete.

Appdopt reserves the right to suspend or terminate your Account if any information provided during the registration process or thereafter proves to be inaccurate, not current or incomplete. You are responsible for safeguarding your password.

You agree not to disclose your password to any third party and to take sole responsibility for any activities or actions under your Account.

You will immediately notify Appdopt of any unauthorised use of your Account. The App also allows Customers to authenticate via Facebook, Twitter and LinkedIn and the same registration rules would apply.

8. Privacy

See Appdopt’s Privacy Policy at http://www.appdopt.com/privacy-policy/ for information and notices concerning Appdopt’s collection and use of your personal information. We will never sell or rent your personal detail to anyone.

9. Content Rights

Subject to your compliance with these Terms and Conditions of Use, Appdopt grants you a limited, non-exclusive, non-transferable, non-sublicenseable license to view, copy and display the Content solely in connection with your permitted use of the Services and solely for your personal and/or internal business purposes.

You will not use, copy, adapt, modify, prepare derivative works based upon, distribute, license, sell, transfer, publicly display, publicly perform, transmit, stream, broadcast or otherwise exploit the Site, App and the Services or Content, except as expressly agreed in these Terms and Conditions of Use.

No licenses or rights are granted to you by implication or otherwise under any intellectual property rights owned or controlled by Appdopt or its licensors, except for the licenses and rights expressly agreed in these Terms and Conditions of Use.

10. Feedback

We welcome and encourage you to provide feedback, comments and suggestions for improvements to the Site, App and Services (“Feedback”). You may submit Feedback by emailing us at info@appdopt.com. You acknowledge and agree that all Feedback will be the sole and exclusive property of Appdopt.

11. Support

Appdopt will use commercially reasonable efforts to provide Customers with support and maintenance services for the Services in accordance with its standard practices (as amended from time to time).

Customer agrees that Appdopt will have the right to charge in accordance with its then current policies for any support services resulting from problems, errors or inquiries relating to systems or any other network, equipment, service or software not owned, controlled or procured by Appdopt.

12. Confidentiality

Except for the specific rights granted by this Agreement, the receiving party shall not use or disclose any of the other’s Confidential Information without its written consent, and shall use reasonable care to protect the other’s Confidential Information, including ensuring that its employees and contractors with access (a) have a need to know for the purposes of this Agreement and (b) are bound by obligations of confidentiality at least as protective as those provided herein.

Each party shall be responsible for any breach of confidentiality by its employees and contractors.

Promptly after any termination of this Agreement (or at the disclosing party’s request at any other time), the receiving party shall return all of the other’s tangible Confidential Information, permanently erase all Confidential Information from any storage media and destroy all information, records and materials developed therefrom.

Notwithstanding the foregoing, Appdopt may retain and use Customer Data, as combined with other Appdopt customers’ data, solely to improve and/or market the Services, even after termination of the provision of Services to You. Each party may disclose only the general nature, but not the specific terms, of this Agreement without the prior consent of the other party; provided, either party may provide a copy of this Agreement or otherwise disclose its terms in connection with any financing transaction or due diligence inquiry.

13. Prohibited Uses

You agree not to do any of the following:

  • Post, upload, publish, submit or transmit any text, graphics, images, software, music, audio, video, information or other material that: (i) infringes, misappropriates or violates a third party’s patent, copyright, trademark, trade secret, moral rights or other intellectual property rights, or rights of publicity or privacy; (ii) violates, or encourages any conduct that would violate, any applicable law or regulation or would give rise to civil liability; (iii) is fraudulent, false, misleading or deceptive; (iv) is defamatory, obscene, pornographic, vulgar or offensive; (v) promotes discrimination, bigotry, racism, hatred, harassment or harm against any individual or group; (vi) is violent or threatening or promotes violence or actions that are threatening to any other person; or (vii) promotes illegal or harmful activities or substances.
  • Access, tamper with, or use non-public areas of the Site or App, Appdopt’s computer systems, or the technical delivery systems of Appdopt’s providers;
  • Attempt to probe, scan, or test the vulnerability of any Appdoptsystem or network or breach any security or authentication measures;
  • Avoid, bypass, remove, deactivate, impair, descramble or otherwise circumvent any technological measure implemented by Appdopt or any of Appdopt ‘s providers or any other third party (including another Customer) to protect the Site, App, Services or Content;
  • Attempt to access or search the Site, App, Services or Content or download Content from the Site, App or Services through the use of any engine, software, tool, agent, device or mechanism (including spiders, robots, crawlers, data mining tools or the like) other than the software and/or search agents provided by Appdopt or other generally available third party web browsers;
  • Send any unsolicited or unauthorised advertising, promotional materials, email, junk mail, spam, chain letters or other forms of solicitation;
  • Use any meta tags or other hidden text or metadata utilising a Appdopt trademark, logo URL or product name without Appdopt’s express written consent;
  • Use the Site, App, Services or Content for any commercial purpose or the benefit of any third party or in any manner not permitted by these Terms and Conditions of Use;
  • Forge any TCP/IP packet header or any part of the header information in any email or newsgroup posting, or in any way use the Site, App, Services or Content to send altered, deceptive or false source-identifying information;
  • Attempt to decipher, decompile, disassemble or reverse-engineer any of the software used to provide the Site, App, Services or Content;
  • Interfere with, or attempt to interfere with, the access of any Customer, host or network, including, without limitation, sending a virus, overloading, flooding, spamming, or mail-bombing the Site or App;
  • Collect or store any personally identifiable information from the Site, App or Services from other Customers of the Site, App or Services without their express permission;
  • Impersonate or misrepresent your affiliation with any person or entity;
  • Violate any applicable law or regulation; or
  • Encourage or enable any other individual to do any of the foregoing.

Appdopt will have the right to investigate and prosecute violations of any of the above to the fullest extent of the law. Appdopt may involve and cooperate with law enforcement authorities in prosecuting Customers who violate these Terms and Conditions of Use.

You acknowledge that Appdopt has no obligation to monitor your access to or use of the Site, App, Services or Content or to review or edit any Customer Submissions, but has the right to do so for the purpose of operating the Site, App and Services, to ensure your compliance with these Terms and Conditions of Use, or to comply with applicable law or the order or requirement of a court, administrative agency or other governmental body.

Appdopt reserves the right, at any time and without prior notice, to remove or disable access to any Content, including, any Customer Submissions, that Appdopt, at its sole discretion, considers to be in violation of these Terms and Conditions of Use or otherwise harmful to the Site, App or Services.

14. Links

The Site, App or Services may contain links to third-party websites or resources. You acknowledge and agree that Appdopt is not responsible or liable for: (a) the availability or accuracy of such websites or resources; or (b) the content, products, or services on or available from such websites or resources.

Links to such websites or resources do not imply any endorsement by Appdopt of such websites or resources or the content, products, or services available from such websites or resources. You acknowledge sole responsibility for and assume all risk arising from your use of any such websites or resources.

15. Fees

Customer agrees to pay Appdopt the fees, in the amounts and at the times specified in the selected Plan.

16. Credit Cards and Direct Debits

In order to set up an Account with Appdopt, the Customer must provide Appdopt with accurate and complete billing information including legal name, address, telephone number, and a valid credit card or sort code and account number of direct debit billing Customer’s card or account will never be charged without its authorisation or notification.

By submitting such credit card or bank account information, Customer gives Appdopt permission to charge all fees incurred through its Account to the designated credit card or bank account.

Appdopt reserves the right to terminate this Agreement in accordance with “Termination and Account Cancellation” hereto if Customer does not provide a valid credit card or bank account for the payment of fees here under.

17. Payment Terms

The Services are billed in advance on a monthly or yearly basis, depending upon which payment plan is chosen by Customer.

Appdopt will not provide refunds or credits in the case of cancellations, downgrades, or when there are unused portions of the Services on an open Account.

For any additional Services upgrade (additional Customers), Customer’s credit card will automatically be charged the new rate for the next billing cycle (i.e., the next month or year), and for those Customers on the yearly payment plan, the additional fee for the Services upgrade for the remainder of the current year will also automatically be charged to the Customer’s credit card.

18. Termination and Account Cancellation

If you breach any of these Terms and Conditions of Use, Appdopt will have the right to suspend or disable your Account or terminate these Terms and Conditions of Use, at its sole discretion and without prior notice to you. In the event Appdopt terminates these Terms and Conditions of Use for your breach, you will remain liable for all amounts due hereunder. You may cancel your Account at any time by sending an email to info@appdopt.com.

19. Disclaimers

The Site, App or Services and Content are provided “As is”, without warranty of any kind, either express or implied. Without limiting the foregoing, Appdopt explicitly disclaims any warranties of merchantability, fitness for a particular purpose, quiet enjoyment or non-infringement, and any warranties arising out of course of dealing or usage of trade. Appdoptmakes no warranty that the Site, App or Services or Content will meet your requirements or be available on an uninterrupted, secure, or error-free basis.

Appdopt makes no warranty regarding the quality of any products, services or Content purchased or obtained through the Site, App or Services or the accuracy, timeliness, truthfulness, completeness or reliability of any Content obtained through the Site, App or Services. No advice or information, whether oral or written, obtained from Appdopt or through the Site, App or Services or Content, will create any warranty not expressly made herein.

You are solely responsible for all of your communications and interactions with other Customers of the Site, App or Services and with other persons with whom you communicate or interact as a result of your use of the Site, App or Services. You understand that Appdopt does not screen or inquire into the background of any Customers of the Site, App or Services, nor does Appdopt make any attempt to verify the statements of Customers of the Site, App or Services.

Appdopt makes no representations or warranties as to the conduct of Customers of the Site, App or Services or their compatibility with any current or future Customers of Site, App or Services. You agree to take reasonable precautions in all communications and interactions with other Customers of the Site, App or Services and with other persons with whom you communicate or interact as a result of your use of the Site, App or Services, particularly if you decide to meet offline or in person.

20. Indemnity

You agree to defend, indemnify, and hold Appdopt, its officers, directors, employees and agents, harmless from and against any claims, liabilities, damages, losses, and expenses, including, without limitation, reasonable legal and accounting fees, arising out of or in any way connected with your access to or use of the Site, App or Services or Content, or your violation of these Terms and Conditions of Use.

21. Limitation of Liability

Except for death, bodily injury or fraud, amounts owed to third parties pursuant to the indemnification obligations herein, any breaches of section “Prohibited Uses”, “Fees”, “Termination and Account Cancellation”, or any exclusion or limitation of liability that is void, prohibited or unenforceable by applicable law, in no event shall either party (or its suppliers) be liable concerning the subject matter of this Agreement, regardless of the form of any claim or action (whether in contract, negligence, strict liability or otherwise), for any (a) matter beyond its reasonable control (including any error or damage attributable to any network or system), (b) loss or inaccuracy of data, loss or interruption of use, or cost of procuring substitute technology, goods or services, (c) indirect, punitive, incidental, reliance, special, exemplary or consequential damages including, but not limited to, loss of business, revenues, profits or goodwill, or (d) direct damages, in the aggregate, in excess of the amounts paid to Appdopt so here under with respect to the services that gave rise to the claim during the 12 month period prior to the date the cause of action arose, even if such party has been advised of the possibility of such damages.

These limitations are independent of all other provisions of this Agreement and shall apply notwithstanding the failure of any remedy provided herein.

22. Trademarks

All trademarks, service marks, logos, trade names and any other proprietary designations of Appdopt used herein are trademarks or registered trademarks of Appdopt.

Any other trademarks, service marks, logos, trade names and any other proprietary designations are the trademarks or registered trademarks of their respective parties.

23. Assignment

You may not assign or transfer these Terms and Conditions of Use, by operation of law or otherwise, without Appdopt’s prior written consent. Any attempt by you to assign or transfer these Terms and Conditions of Use, without such consent, will be null and of no effect.

Appdopt may assign or transfer these Terms and Conditions of Use, at its sole discretion, without restriction. Subject to the foregoing, these Terms and Conditions of Use will bind and inure to the benefit of the parties, their successors and permitted assigns.

24. Notices

Any notices or other communications permitted or required hereunder, including those regarding modifications to these Terms and Conditions of Use, will be in writing and given: (a) by Appdopt via email (in each case to the address that you provide) or (b) by posting to the Site, App or Services.

For notices made by e-mail, the date of receipt will be deemed the date on which such notice is transmitted.

25. General

The failure of Appdopt to enforce any right or provision of these Terms and Conditions of Use will not constitute a waiver of future enforcement of that right or provision. The waiver of any such right or provision will be effective only if in writing and signed by a duly authorised representative of Appdopt.

Except as expressly set forth in these Terms and Conditions of Use, the exercise by either party of any of its remedies under these Terms and Conditions of Use will be without prejudice to its other remedies under these Terms and Conditions of Use or otherwise

If for any reason a court of competent jurisdiction finds any provision of these Terms and Conditions of Use invalid or unenforceable, that provision will be enforced to the maximum extent permissible and the other provisions of these Terms and Conditions of Use will remain in full force and effect.

26. Governing Law

This Agreement shall be governed by the laws of England & Wales.

27. Publicity

Neither party will make public announcements or issue press releases relating to this Agreement or the terms hereof without the prior written consent of the other party, which consent shall not be unreasonably withheld or delayed.

28. Contacting Appdopt

If you have any questions about these Terms and Conditions of Use, please contact Appdopt at info@appdopt.com.